Custom Flag Policy
Custom Flag Policy
At FLAGHAUS, every custom 3x5 ft flag is made to order and typically delivered in 3–7 business days from your order date, with free shipping.
Image & Design Guidelines:
- Please allow for a 5% bleed area on all edges to prevent important parts of your image from being cut off during production.
- The uploaded file will be printed at its exact resolution. Be aware that images may appear pixelated or blurry if they are scaled to the full flag size. For best results, we recommend a minimum image size of 2000px on the shortest side.
- We are unable to provide returns or refunds due to low-resolution image submissions, so please ensure your image meets the resolution requirements.
Content Restrictions:
By uploading an image, you certify that you either own the copyrights to the image or are authorized by the owner to use it. We do not accept submissions that contain nudity or hateful imagery. FLAGHAUS reserves the right to reject and refund any custom flag orders that do not meet these standards.
Returns & Refunds:
Because custom flags are printed to your design, they can't be returned for a change of mind. If there is a printing defect or damage, you're covered under our Refund Policy. If you encounter any issues with your custom flag, please contact us, and we’ll work with you to find a solution.
